Airbnb’s Global Head of Hospitality Chip Conley Courtesy of Airbnb Chip Conley tries to make sure that guests using the online room rental service have a smooth stay as the company tries to become full-fledged hospitality business.
If Chip Conley misses anything about staying at hotels, it’s room service. Waiters delivering pasta dinners to guest rooms is a dying convenience because hotels lose money doing so.
“Guests who use room service love it, but […]