“ The Future of Financial Services ,” a 178-page report released on June 30 by the World Economic Forum, explains one of the greatest advantages of FinTech firms. They have the ability to reduce friction by using the most innovative software and technology. Jesse McWaters, project manager of the Center for Global Industries, World Economic Forum, said : “Today’s innovators are aggressively targeting the intersection between areas of high frustration for customers and high […]