2015 Self-Service Report. The report highlights the Self-Service success rate – calculated as the number of users that found their answer without clicking "Contact Us" – of Inbenta clients including Ticketmaster, Franklin Planner, nomorerack, FarmGirl Flowers and Schlage Locks among many others.
Inbenta’s patented Natural Language Processing technology enables today’s leading companies to provide intelligent and sophisticated online interactions with its customers. Inbenta’s self-support system provides instant and personalized customer service that has proven to […]
